As covid-related mandates are lifted, cautious consumers are eager to return to “normal” but figuring out finicky consumer behavior in what is still a time of uncertainty can be a challenge. Enter BOXpoll™ from Pitney Bowes: a weekly consumer survey on current events, culture, and e-commerce logistics. There is no one easy or “magic” way to ensure e-commerce success these days, but one thing is clear: this year is shaping up to be a great one for e-commerce sellers who are prepared.
We’ve got your inside scoop on what consumers want right now, and in this guide, we’ll deliver findings on the evolution of consumer expectations.
You'll discover:
- What “fast” even means anymore, and how much are customers willing to pay for “fast” shipping
- Why shipment tracking matters, to consumers and to retailers
- Five new shipping strategies to maximize results for the current consumer mindset
The post The Ecommerce Seller’s Guide to Understanding the New Consumer Mindset: we know because we asked. appeared first on Multichannel Merchant.
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