WineDirect, a leader in ecommerce and fulfillment for thousands of wine brands, was seeing its subscription business explode, requiring a next-level of personalization on many of the orders. To accomplish this, the company leaned heavily on the COFE warehouse control system from Vargo. Its waveless capabilities enabled the correct order flow and fulfillment across channels, while providing critical scale to meet heightened demand. In this special report, learn how the WineDirect operations team was able to leverage technology to meet the challenges of various order types and regulatory requirements, all while maintaining a top-flight customer experience.
You will learn:
- How WineDirect differentiates with its industry-leading inventory and order accuracy
- How it seamlessly toggles between manual and automated club order flows
- How a doubling of its packout stations is driving a 40% gain in productivity
- How waveless technology ensured a systematic process during the pandemic
The post How WineDirect Uses Waveless Tech to Drive Scale, Order Accuracy appeared first on Multichannel Merchant.
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