Many DTC brands found themselves with significant growth goals (and achievements) during the pandemic but were not able to add headcount to support that growth. In this case study, we break down Pharmaca’s simplification of complex order processes with automation, saving them the need to add headcount to their customer service, accounting, and IT teams while supporting growth to the tune of 9X.
The post Need to deliver digital commerce growth but your hands are tied for adding headcount? Here’s a case study for that. appeared first on Multichannel Merchant.
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