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Improving Speed to Customer: Winning in the Face of Headwinds

The pace of retail has accelerated exponentially, creating intense pressure to drive speed to customer, getting orders and delivered faster. At the same time, companies are facing unprecedented supply chain disruptions, a severe labor shortage, space constraints and rising fulfillment costs.

How are leaders overcoming these barriers to improve their speed to customer? What are their top operational priorities for 2022? What resources are proving valuable?

2022 Ecommerce Operations Technology Summit

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Multichannel Merchant brought together executives in transportation and logistics from top companies — GNC, Best Buy, Vermont Teddy Bear, Crutchfield, DSW and Saddle Creek Logistics Services — for a virtual Think Tank forum. Our panel shared how they’re facing these challenges, and finding creative solutions in a fluid environment and a difficult market.

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