| While many retailers saw – and are still seeing – record ecommerce sales in the pandemic era, the execution hasn’t always been pretty. That’s because many were caught with an omnichannel order management process that was less than optimized, sometimes patched together and often expensive. This report will detail how you can create a more unified process across stores, your ecommerce site and all other channels (drop ship, marketplaces, etc.) so it’s seamless to the customer and more profitable, from fulfillment through delivery.
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The importance of an integrated interface for store and online fulfillment
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