Wellness Specialists at Human Touch will Leverage Salesfloor to Drive Online Sales and Connect with Customers in a Personalized Way.
New York, March 31, 2021 – Salesfloor, the industry-leading mobile clienteling and virtual selling platform, today announced its partnership with Human Touch, the U.S. market leader of innovative massage chairs, Perfect Chair® zero gravity recliners, and other wellness solutions. The partnership comes as virtual selling becomes increasingly important for salespeople across all businesses, including B2B organizations.
Human Touch supplies its wellness products to retail stores, online retailers and through B2B channels such as health clubs, spas and doctors’ offices. They leverage the Salesfloor platform to reach and discover new business by enabling their Wellness Specialists to communicate with their customers on digital channels in a personalized way.
“The integration of the Salesfloor platform is an important step to helping us discover prospective clients and develop lasting relationships,” said David Wood, CEO of Human Touch. “As we strive to be a leader in dynamic customer communication, partnering with Salesfloor will be key to achieving this goal.”
Human Touch is implementing Salesfloor’s clienteling and virtual selling capabilities like:
- New, online customers easily initiate a conversation with a local Human Touch Wellness Specialist from their website via video, live chat, email and text messaging, and receive a reply or answers to their questions in real time
- Wellness Specialists communicate with customers in a personalized way on all digital channels
- Wellness Specialists tailor their recommendations according to the customer and their company’s needs
- Virtual appointments and demonstrations can be requested by customers
- Storefronts
allow each Wellness Specialist to highlight their favorite wellness solutions
“We’re seeing that the accelerated shift to digital interactions has been felt not only in the B2C space but in B2B as well,” said Oscar Sachs, CEO of Salesfloor. “The partnership with Human Touch is an exciting step in expanding our B2B client-base. Human Touch has a storied footprint in the wellness products industry. We’re honored to be helping them extend personalized service to online consumers and bridge the gap between selling online and in person.”
About Salesfloor
Salesfloor is an award-winning mobile platform designed to personalize customer experiences. Salesfloor provides clienteling and virtual selling tools to engage customers on any channel, Storefronts for live online shopping with store associates, and mobile checkout for convenient in-store experiences. With over 45,000 associates from leading retailers in apparel, beauty, jewelry, and baby/toys, Salesfloor is modernizing the role of store associates. Retailers such as Saks Fifth Avenue, buybuy Baby, Holt Renfrew, Bloomingdale’s, Ben Bridge Jeweler, Chico’s and more choose Salesfloor to drive results such as higher online conversion rates, increased basket sizes and decreased return rates. For more information, visit www.salesfloor.net and follow Salesfloor on LinkedIn and Facebook.
About Human Touch
For over 40 years, Human Touch proudly serves as the country’s leading provider and innovator of high-performance massage chairs, zero gravity recliners and other wellness solutions. Committed to creating the most immersive and personalized independent wellness experiences, Human Touch introduces patented massage systems that replicate the touch and techniques used by leading massage professionals. Each product is strategically engineered and designed to address the pains and stresses caused by today’s hectic lifestyle using the latest technologies and intelligent ergonomics. Products are available at fine furniture stores, back care specialty stores, and mass-market retailers across the U.S., through international retailers and distributors in more than 40 countries.
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